Hisense maintains privacy policies to safeguard personal identifiable information and communications from unauthorized intrusions. By "personal identifiable information", we mean any personal information that identifies you, such as your name, address, telephone number, e-mail address, and information about activities (online or otherwise) that is directly linked to your information.
How and why Hisense collects and shares your information
Our online contact forms will ask for limited personal information to ensure we are able to complete your request and respond accordingly. Any information collected from these forms will only be used when Hisense replies your request, or uses agents and service providers (such as contractors or third party companies) to perform services on Hisense’s behalf, or provides your information to Hisense’s retailers or after-sales service partners, We will use commercially reasonable efforts to ensure that the contractors and third party companies protects your personal information in a manner consistent with this Policy.
Hisense will use commercially reasonable efforts to assure that your e-mail will be kept private. Hisense will not disclose to those parties not affiliated with Hisense, private e-mail communications that are transmitted using Hisense services, except as required to operate the service, or to reply your request, or as otherwise required by law.
Hisense will respond to improper conduct. Hisense may use personal information to investigate and help prevent potentially unlawful activity or activity that threatens us or otherwise violates the customer agreements for any products or services that Hisense provides.
We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any particular individual regarding visitors and users with our business partners for the purposes outlined above. We may use third party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Changes in practices
additional privacy protections for children using the internet
Hisense recognizes that children, including young teenagers, may not be able to make informed choices about personal information requested online. Accordingly, Hisense does not knowingly target children or teenagers (younger than eighteen years of age) for collection of information online. Hisense does not solicit or collect personal identifiable information from children and teenagers according to the applicable laws and regulations and does not allow anyone else to do so.
Representations and warranties
Warranties and Limitations of Liability information and documents provided on this Website are provided "as is" without any warranty. Hisense makes reasonable efforts to include accurate and up-to-date information on this Website; it does not, however, make any representations as to its accuracy or completeness. Your use of this Website is at your own risk. Hisense, its suppliers, distributors, authorized agents, service providers, retailers and marketing partners and the other parties involved in creating and delivering the contents of this Website, are not liable for any damages arising from your use of this Website.
Intellectual property rights
The materials displayed on this Website, including but not limited to all text, audio, video, images, photographs, illustrations, artwork, animation files and other graphics, and names, logos, trademarks and service marks, are property of Hisense or its licensors, and are protected by copyright, trademark and other intellectual property laws. This Website may be displayed, downloaded and/or printed solely for your personal, non-commercial home use, provided that you do not delete or modify any copyright, trademark or other proprietary notices. Any other use of the material on this Website without the prior written consent of Hisense is strictly prohibited.
Product information and photography featured within this Website were as accurate as possible at the time of publication. Subsequent refinements may be evident in the actual product. Prices and specifications are subject to change without notice. Selected accessory items or props shown in the photographs are not part of the product unless specified. Warranty validation and terms vary by product, country and period.
This Website may contain hypertext links to other completely independent web sites. Hisense makes no warranty or representation as to the accuracy, completeness or authenticity of information contained in any hypertext link. The existence of such a link cannot be construed as direct or indirect approval, endorsement or sponsorship of or affiliation with the linked site on the part of Hisense. Please be aware and acknowledge that your use of this Website to link to other sites is at your own risk. You, as visitor to this Website, acknowledge and agree that Hisense has no obligation to review any sites linked to this Website and is not responsible in any way for the content of any linked sites. These websites, links and services may have their own privacy policies and customer service policies. Browsing and interacting with any other website, including websites which have a link to this Website, is subject to that website’s own terms and policies.
Hisense reserves the right to modify the information contained on this Website at any time without notice. While Hisense makes all reasonable efforts to ensure that all material on this Website is correct, accuracy cannot be guaranteed and Hisense does not assume any responsibility for the accuracy, completeness or authenticity of any information contained on this Website. This Website and all information and materials contained herein, is provided to you "as is" without any warranty of any kind.
No offer to sell
The information contained in this Website is for information purposes only and in no way constitutes an offer to buy or sell Hisense products. The purchase of any Hisense product shall be subject to the terms and conditions of the applicable sale or retail contract. This Website shall not be used or relied upon by you as a substitute for information that is available to you from an authorized Hisense retailer.
Use this Website at your own risk
Your Rights as Data Subject
Subject to the data protection law and other applicable law, you may have a number of rights, including: the right not to provide your personal data to us; the right of access to your personal data; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of processing, of your personal data; the right to object to the processing of your personal data; the right to withdraw consent or limit the use and disclosure of your data; and the right to lodge complaints with data protection authorities.
By using this Website, filling-in our contact forms or when deciding to participate in a survey, contest or activity organized by us, you agree to the processing of your personal data as described herein and in the specific form where you provide your personal data.
If you are a resident in the European Union, please direct any questions you may have regarding your data protection to our EU representative as follows:
VERDATA Datenschutz GmbH & Co. KG
D – 40476 Duesseldorf
If you are a resident in a country outside of the European Union please contact us with any questions you may have regarding your data protection at firstname.lastname@example.org for smart TV products, or at email@example.com for smart air-conditioner and smart dehumidifier products.